As a result of the COVID-19 pandemic, most funeral homes adopted "temporary" technology solutions to pivot their operations and creatively solve for new challenges. For many, this included the ability to offer families a live streaming solution. Now, as we begin to realize a new normal many funeral home owners and funeral directors are left wondering what the future holds for live streaming.
Still Frustrated With Live Streaming?
We talk to funeral directors every day all across America about their experience trying to live stream funerals. Many have tried using Zoom, but end up frustrated, searching for a better option.
We've compiled our Top 9 Reasons why Zoom is NOT a good option for live streaming funerals.
The world of death care is changing — often in ways funeral directors and death care professionals are struggling to prepare for.
The COVID-19 pandemic has taken the world by storm and has brought unprecedented shifts in daily life, physical and mental health, and business practices. The funeral industry is no exception to this trend, with rolling waves of mass closures and gathering limitations, funeral homes have needed to rethink the way they support their families in this new world.
This post is the second of two covering what funeral home software must look like and do in the future. These two posts are the result of dozens of interviews with funeral directors over a multi-year period, delving into identifying trends and defining key pain points. In this, we have found that three broad categories of needs emerge.